What is the SYSNB Gold Rush?
Sport clubs, associations and teams across New Brunswick are collaborating to raise funds to Support Sports in New Brunswick.
Support Your Sport NB (SYSNB) Gold Rush is an ongoing year round weekly raffle to raise funds for participating sports. The fundraiser is hosted and managed by the Sport New Brunswick, but you can support whichever participating sport you choose. We hope more sports clubs will join and benefit from the fundraiser as we grow.
You can support your sport directly every time you play. Each week you have the opportunity to activate up to four strips of tickets (each strip has three tickets) in order to win 50% of the weekly pot. Each strip of tickets is only $5.00! Every Thursday at 1pm, a number will be randomly drawn from the total available numbers (both active and inactive numbers), and if the number drawn has been played (paid) that week, the owner of that ticket will win BIG! If the number is not played the pot will carry forward until a played number is drawn another week.
Fans must be 19 years or older to play.
How do I play?
- Click PLAY NOW
- Register a new account
- Select how many tickets you would like to purchase
- Follow along each week to find out if you are the lucky winner!
How are the funds used?
All funds raised will be used to support your own sport association’s initiatives such registration fees, facility rentals, referee fees, new equipment, game, tournament and other travel costs, etc.
Frequently Asked Questions
How does the group (team, club, school, charity) I select benefit from my support?
Every week that you play, a portion of your ticket purchase goes directly to the group you choose to support. So they benefit every week that you play. You do not have to win for your group (team, club, school, charity) to benefit from your contributions.
How do I change the group (team, club, school, charity) I’m supporting?
You can change the group (team, club, school, charity) you are supporting at any time by clicking on “Manage Your Donations” in the dashboard menu.
On a mobile device, click the three lines in the top left corner to show the menu, then continue as above.
Selecting the main group will produce drop downs so you can select the specific team, club, school, or charity you wish to support.
This will remain as your selection until you change it. You can change it every time you play if you would like! You can also buy multiple strips of tickets in one raffle, and select a different group when purchasing the additional ticket strips. (Remember your last selection will remain until you change it again)
Receipts, Payment & Ticket Numbers
How do I change the credit card on my account?
Log into the game. On the left menu, you will see an option to Manage Payment Info. Follow the instructions on that page.
If you are shown an error regarding your postal code, government regulations require that you are in your jurisdiction, and using a credit card with an address in our province to play.
Can you remove some of/all of my numbers?
We appreciate your support. We are sorry to see you go.
Please email sysnbgoldrush@gmail.com and we will issue a service ticket to Causable to have your numbers deactivated from the game.
It may take a few days. We will send you a message to confirm when the numbers have been deactivated.
Where is my receipt?
Every purchase you make to play tickets in our raffles will generate an email receipt sent to the email you used to create your Causable account. The email will be from no-reply@causable.io
Subject line: Thank you for playing SYSNB Gold Rush
It contains:
• The numbers you played
• Cost
• Date and time of transaction
• Date and time of the draw that the tickets are for
• Confirmation number
• Our Lottery License number
If it is not in your inbox, the email receipt may be in your promotions, junk, or spam folders.
I don’t think these extra ticket numbers belong to me?
Sometimes when players intend to play their original strip of tickets (by clicking Pay + Play beside the strip), they select “Buy more tickets” instead. This purchases a new strip of three tickets that get added to your dashboard and are assigned to you forever.
You have the option to play any strip on your dashboard, play all tickets at once, purchase new strips, or not play at all each week.
Was I charged twice?
It is possible that you played twice on draw day (Thursday) – once before the draw, and again after the draw for the following week.
Check your email for your purchase receipts from past raffles you played. You can search your email for messages from “no-reply@causable” and/or for emails with the subject line “Thank you for playing SYSNB Gold Rush”. The “thank you for playing” emails are your receipts for your purchase and will show you the tickets you purchased that week.
I can't play! What's wrong?
How to enable Location Services
Government Regulations require that you are in your jurisdiction, and using a credit card with an address in our province to play online charity raffles. To verify your location, you must enable location services.
Enabling location services varies depending on the device and browser you are using. Tip – it’s easier on mobile phone or tablet.
Make sure to close the browser app on mobile entirely after you make the changes in order for them to take effect, and refresh or close the tab or window on desktop computers.
We’re just setting up the next draw.
If you see a person laying down bricks, don’t worry! This screen appears when it is time to draw the winning ticket for a raffle, and for a few minutes following the draw as we set up the next raffle. (or for occasional software updates)
Re-captcha (I’m not a robot) screen isn’t fully visible?
This is a known re-captcha problem that only happens occasionally on certain phones and devices.
We suggest that, if this happens on your phone, you click the headphone button to hear an audio challenge instead.
If you are still having trouble, you may want to do this step on your computer this time, and the next time you play on your phone, you may have a different re-captcha experience, or not be prompted at all.
Here is more information from Google ReCaptcha Support if you are interested.
For additional information please contact memberservices@sportnb.com